Diploma in Hospitality Management for Aviation Services

Embark on an exhilarating journey in aviation hospitality management with our Diploma in Hospitality Management for Aviation Services. This comprehensive course equips aspiring professionals with essential skills and knowledge for success in the aviation industry. Learn customer service excellence, in-flight catering management, and cabin crew operations. Gain practical experience through internships with leading airlines.
Join us at Jyothy Cirruss School of Aviation to elevate your career aspirations. Take the first step towards a rewarding career in aviation hospitality management today!

1. Customer Relationship Executive

• Welcomes and escorts VIP guests/customers.
• Addresses and rectifies guests/customers’ concerns and complaints.
• Monitors cleanliness and sanitation of assigned work areas.
• Provides information on the property’s amenities and services.

2. Customer Service Manager

• Compiles and analyzes data to measure performance.
• Reports on department performance to upper management.
• Conducts market research to stay up to date on trends.
• Oversees day-to-day operations of the customer service team.

3. Catering and Lounge Manager

• Leads teams of chefs and catering assistants.
• Manages day-to-day catering operations and services in restaurants, hotels, and resorts.
• Monitors the quality of the food and service.
• Ensures the outlets perform well.

4. Passenger Facilitation In Charge

• Gets ready to offer meet and greet service.
• Welcomes customers or guests at the terminal or assigned location.
• Greets customers or guests and organizes transportation to a specified destination.

5. Meet & Greet Service In Charge

• Prepares for providing meet and greet service.
• Meets customers or guests at the terminal or designated place.
• Greets customers or guests and arranges transportation to an agreed destination.